What happens? If the Timeline is normal in the new project, there is something wrong with the current project, not Premiere Pro." What that the FAQ should say is: "Try a brand new project with completely different media. Can you focus on getting an output with the 14.9 version? Have you installed updates? Yes one of the first things I tried. Information in order to help from the FAQ: What version? This problem first occurred on 15.4 so I rolled back to 14.9 and that did not solve the problem. Do have any screenshots of those you can share? If you do get one, please do a screenshot of that warning and embed it here. Have you saved any crash reports? Can you PM me your Adobe ID so I can see if you generated any crash reports remotely? I read that you do not generate Error dialog boxes very often. This is followed by the program entirely crashing when I so much as think about clicking in the window.ĭang, Kendrick. All I know is that it occurs during rendering as during my own troubleshooting I discovered the same freeze occurs during the render in to out function (which has been a life saver in the past). It freezes while exporting even overnight. Mercury Playback Engine GPU Acceleration? It freezes with and without. Many videos successfully exported without problem.Ĭomputer Hardware? intel i7-9700K, 48GB RAM, 4TB HDD (with 2TB free), 500GB SSD (With 200GB free), GTX 1080Ti GPU and I have already updated my drivers to the most recent as one of the troubleshooting steps. Has the same media with this computer system ever worked before? I haven't had serious trouble like this in the 3 years that I've been using adobe. What were you doing? Normally I go straight to export, but when it froze I attempted to render in to out and that also freezes so I know it's a rendering problem. mp4 recorded from OBSĮrror messages have rarely appeared rather absolutely nothing occurs aside from freezing and having no progress even overnight. What kind of source footage? All I know is they are. What version? This problem first occurred on 15.4 so I rolled back to 14.9 and that did not solve the problem. Information in order to help from the FAQ: Updating Premiere, Reverting to a previous version of premiere, render seperately from export, reset preferences, clear cache, reset workspace, delete and reinstall premiere, updating GPU drivers, rolling back GPU drivers, starting the project all over, clearing space on my hard drivesĪnything you can say that hasn't been said 10x already in the forums that I've already read and tried I would be very greatful of! Things I have done to attempt to solve the problem include: This is followed by the program entirely crashing when I so much as think about clicking in the window. I've been trying to export a video for a week now.
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